Refund and Cancellation Policy

Pricing

  • Nabz Wedding Company pricing policy has been set up to ensure you have visibility of your event costs throughout the project. We will work within the budget you have defined.

  • Any extra requirements will be catered to with the client's consent on paying the supplement cost

  • Several of the services we outsource on your behalfs, such as transportation, musicians, Videographer and photographers are contracted on a time basis. If these times are exceeded, Nabz Wedding Company reserves the right to charge you for any excess billing.

  • No services from Nabz Wedding Company or its suppliers will be guaranteed unless payment is received. Nabz Wedding Company will only hold responsibility and will be concerned about the amount in INR paid to our account. Any other bank charges from clients end is payable the client.

  • If actual attendance is below the Guaranteed Number, the customer will, nonetheless, be charged for the Guaranteed Number. Once the number of pax mentioned in the SLA is signed and agreed is final and serves as the minimum guarantee, in case of any increment in the number of pax, the client has to pay extra.

  • As weather in Kerala is unpredictable, there is always a possibility of rainfall, irrespective of the season.

    1. If there is rainfall during the wedding in Kerala, the company is not responsible for providing the shelter. If you require the shelter, you have to pay the cost to the concerned vendor.

    2. If an indoor wedding venue is available at the hotel, the wedding set-up can be shifted indoors. But in this case, you have to pay the additional cost (If Applicable) to the hotel.

Last Installment

  • The Final Installment against the wedding package/event package should be paid a day prior to the last event. In case, if it is mentioned in the SLA that it would be paid on the last day of the event, It should be paid at least six hours before the starting of the event, so that the payment to the vendors can be made on time for the smooth functioning of the final event. Payment is only accepted in Cash / Online / Wallet/ and Credit Debit Cards. No cheques will be accepted for the final payment.

Booking & payments

  • You will need to return a signed copy of the contract with a 50% deposit of the total fee. ( 1st instalment)

  • The total payment structure has been divided into 3 easy instalments.

  • The last instalment has to be paid before the last event/Delivery.

  • All payments have to be made by 1) BANK TRANSFERS, 2) CASH.

Refund & Cancellation:

In concern to a refund of unused/unutilized services (which are paid for and cancelled in advance) the refund amount would be calculated on the basis of cancellation policy as explained above and the money would be accordingly refunded to the person who has made the payment to us. Please note that it may take 4 - 8 weeks for the refund process due to banking procedures. If the refund is made to the credit card account or to Bank account, the bank charges would be debited from the refund amount.

Cancellation policy

  • Notice of cancellation must be made in writing to Nabz Wedding Company.

  • Up to 180 days prior to the event you will be entitled to 50% of the total paid less any supplier cancellation charges.

  • 180 days to 90 days you will be entitled to 25% of the total paid less any supplier cancellation charges.

  • Up to 30 days prior to the event you will be entitled to 10% of the total paid less any supplier cancellation charges.

  • The strict cancellation policy will apply to all other services.

  • Please note that irrespective of above-mentioned cancellations slabs, there would be a service charge of 20% which would be applicable in case of cancellation of services after the booking is made with us.

  • If you fail to cancel a booking and proceed in accordance with the booking made, you will be charged for up to the full amount of the booking made.

CONTACT

First Level, Khaleej Residency, Mini bypass Road, Near MIMS Hospital, Govindapuram, Kozhikode, Kerala. Pincode: 673016

 

Mobile: +919495127272 | +919895021951

Email: Nabzfotography@gmail.com

Website: www.nabz.in

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© Nabz Wedding Company 2020